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kb:tech-levy:staffing

Staffing

Current State

The department currently has three staff members working the equivalent of 2.6 FTE

Proposed

Increased staffing to 4 full-time staff to include a Tech Literacy Specialist discussed elsewhere.

Costs

What Cost Duration
4 FTE $900,000 3 years

Rationale

The scope of technical know-how required to keep all our operations working is vast and multifaceted. We have many systems that must be actively managed and monitored on a daily basis. Teh school environment by its nature is one that has high probably of problems and security threats since students and staff share the same computing environment. At least 3 staff are required to encompass technical management and to be available to provide direct support in the schools to end users. There are currently over 225 staff users and 1500 students. All staff have email accounts and approximately 1100 students have user accounts.

Technical skills/knowledge required

  • MS Active Directory
  • MS Exchange
  • MS SQL and MYSQL (database management)
  • Symantec Antivirus
  • Linux
  • MAC OS
  • MS Terminal Services
  • Voice over IP Telephony
  • Video conferencing
  • Web design and web server management
  • Routing and networking
  • Computer repair
  • Working knowledge of dozens of commonly used desktop applications
kb/tech-levy/staffing.txt · Last modified: 2020/03/12 13:15 by tgill